CONTACT
PLEASE CHECK OUR FAQ SECTION BELOW BEFORE SUBMITTING THE FORM.
GET IN TOUCH
STORE INFORMATION
Speedcubes (Pty) Ltd
26 Avenue des Huguenots, Fresnaye, Cape Town, South Africa
Email Us: support@speedcubes.co.za
CONTACT US
Support email: support@speedcubes.co.za or
WhatsApp 083-261-8485 (please don't call)
For all non-cube related queries (suppliers, investors, media, etc) please contact us on info@speedcubes.co.za
Frequently asked question
Before you email us, please have a look at these FAQs below. They cover 95% of all the queries we get!Shipping is R99, and free on orders on R1000 or more
Usually it takes 2-5 business days. In Cape Town it is often quicker. (Outlying areas might take a day or two longer) Please contact us at support@speedcubes.co.za if you've been waiting for longer. We'll shout at the couriers.
No. We're a 100% online business, no collections.
We use Payfast (for credit cards, debit cards, Masterpass, Snapscan, Zapper or instant EFTs) as our secure payment gateway. Note that we never get to see your credit card or banking details, the payment gateways handle all that!
We also accept old fashioned EFT's, see the next FAQ for more details
We also accept Bitcoin :-) it's an option at checkout
Yes, sure. At checkout, one of the options will be EFT. It will take a little longer as it is a manual process - much quicker to pay using Payfast online. NOTE: Please send us a proof of payment (to support@speedcubes.co.za), otherwise it will really take a long time - we will have to wait till the money reflects in our account
YES. It's one of the options at checkout.
No.
Email us at support@speedcubes.co.za. We'll sort you out. We want happy customers
Yes, if it is still in mint condition in its original packaging - we can issue you with a voucher to the value of the cube. Email us at support@speedcubes.co.za. Note that the shipping back to us will be for your account
This happens very rarely, but it does happen. Email us at support@speedcubes.co.za and we'll sort it out
Yes. We love these requests. Email branding@speedcubes.co.za (More info here)
On each product page there is a input box where you can put your email. We'll notify you when the cube is back in stock
Very possibly. Email us at support@speedcubes.co.za
At the moment we don't have a sponsorship programme. We are working on it
Still have questions?
Support email: support@speedcubes.co.za or whatsApp 083-261-8485 (please don't call)
For all non-cube related queries (suppliers, investors, media, etc) please contact us on info@speedcubes.co.za